Terms of Service
Version 1.0 | Effective Date: August 14, 2026
These Terms of Service (“Terms”) govern access to and use of QuorumKeeper™, a service provided by Radiant Red LLC, doing business as QuorumKeeper™ (“QuorumKeeper™,” “we,” “us,” or “our”).
By creating an account, accepting an invitation, starting a trial, purchasing a subscription, or using QuorumKeeper™, you agree to these Terms. Any users of QuorumKeeper™ on behalf of an organization, represent that they have authority to bind that organization to these Terms. In that case, “you” includes any users of QuorumKeeper™ and the organization.
1. The QuorumKeeper™ Service
QuorumKeeper™ provides tools for meeting setup, attendance tracking, quorum verification, organization-user administration, and related meeting records. Current standard subscription plans include the same service features and differ by eligible roster capacity per meeting and authorized organization-user limits. Features, limits, and plan offerings may change as the service develops.
QuorumKeeper™ assists organizations with their attendance and quorum workflows. It does not provide legal advice and does not determine, certify, guarantee, or warrant whether an organization has satisfied applicable laws, bylaws, governing documents, notice requirements, voting rules, quorum requirements, or other governance obligations. Each organization is responsible for configuring and using the service correctly for its needs.
QuorumKeeper™ provides administrative and informational tools only. Any quorum calculations, attendance determinations, attendance reports, dashboards, alerts, recommendations, or other outputs generated by the service are advisory in nature and should not be relied upon as legal determinations. Each organization remains solely responsible for validating attendance, interpreting its governing documents, determining applicable quorum requirements, and confirming the legal validity of meetings, votes, resolutions, and other organizational actions.
2. Accounts and Organizational Authority
You must provide accurate, current information and keep it updated. You are responsible for protecting your login credentials and for activity performed through your account.
Credentials may not be shared. Each person who accesses QuorumKeeper™ must use an individual account assigned to that person.
Organization administrators are responsible for:
- inviting and managing authorized organization users;
- assigning appropriate roles;
- deactivating access when it is no longer needed;
- maintaining at least one active administrator;
- ensuring that the billing owner is authorized to act for the organization; and
- reviewing the organization’s settings, roster data, attendance records, and quorum configuration.
The person identified in QuorumKeeper™ as the billing owner is authorized to manage the organization’s subscription and payment settings. An organization administrator may transfer billing ownership using an available in-product process. QuorumKeeper™ may provide a limited, audited recovery process when the existing billing owner cannot complete a transfer.
3. Plans and User Limits
Subscription features, functionality, and pricing plan limits are displayed at checkout or within the service and may change from time to time. QuorumKeeper™ currently offers the following standard subscription plans:
- Essential: Up to 125 eligible roster members per meeting and up to five active organization users.
- Growth: Up to 500 eligible roster members per meeting and up to ten active organization users
- Large Organization: Up to 1000 eligible roster members per meeting and up to fifteen active organization users.
A pending invitation issued to an organization user counts towards the organization’s applicable organization user limit until the invitation is accepted, revoked, or cancelled. An organization may not exceed the eligible roster size or organization user limits explicitly allowed under its subscription plan unless otherwise authorized and displayed and in writing by QuorumKeeper™. Organizations requiring capacity exceeding the limits available under standard subscription plans must contact QuorumKeeper™ regarding available higher-capacity or enterprise options.
QuorumKeeper™ may restrict access, limit functionality, prevent the creation of additional users, require a subscription upgrade, or suspend access if an organization exceeds applicable plan limits.
You may not circumvent plan limits by sharing credentials, creating duplicate accounts for the same person, or otherwise circumventing technical or contractual restrictions.
4. Thirty-Day Trial
Eligible organizations may begin one 30-day free trial. A valid payment method is required to start the trial, but no subscription fee is charged when the trial begins.
Before you start the trial, checkout will display:
- That the amount due at the start of the trial is $0;
- the QuorumKeeper™ plan selected for the trial;
- the date the trial ends;
- the subscription price that will apply after the trial;
- the recurring billing interval; and
- instructions for canceling before the first charge.
Unless canceled before the trial ends, the trial automatically converts to a paid subscription for the plan selected at checkout, at the price and billing interval shown at checkout. By starting the trial, you authorize QuorumKeeper™ and its payment processor to charge the payment method on file when the trial ends and on each recurring renewal date until the subscription is canceled.
Subscription pricing, billing intervals, and applicable taxes are displayed at checkout. Unless canceled before the end of the trial period, the subscription will automatically begin at the selected plan and pricing accepted at checkout.
Free trials are limited to one per organization. An organization that has already used a QuorumKeeper™ trial or previously held a paid QuorumKeeper™ subscription is not eligible for another trial unless QuorumKeeper™ provides written approval.
QuorumKeeper™ may determine trial eligibility using account, organization, billing, payment, and prior-subscription information. QuorumKeeper™ may deny, revoke, or end a trial when it reasonably believes an organization previously received a trial, provided inaccurate eligibility information, or is attempting to circumvent the one-trial limitation.
5. Fees, Taxes, and Payment Processing
Subscription fees are billed in advance on a recurring basis. Subscription prices exclude applicable taxes unless checkout expressly states otherwise. You are responsible for applicable taxes, except taxes based on our net income.
Stripe’s payment-processing charges and other ordinary merchant costs are paid by QuorumKeeper™ and are not added to your subscription as a separate customer fee unless a specific fee is clearly disclosed and accepted before purchase.
Payments are processed by Stripe or another disclosed payment processor. QuorumKeeper™ does not store complete payment-card numbers. Your use of payment-processing services may also be subject to the processor’s terms and privacy policy.
You authorize us and our payment processor to charge the payment method associated with your organization for subscription fees, taxes, and other amounts you approve of.
Failed Payments and Grace Periods
First Payment After the Free Trial
Access provided during the free trial ends when the trial period expires. The first subscription payment due after the free trial must be successfully completed for paid subscription access to continue.
Some payment methods, including ACH Direct Debit, may take several business days to complete. While an initial ACH payment is processing, QuorumKeeper™ may provide provisional access to paid features. Provisional access does not mean that payment has been completed, does not extend the free trial, and does not create eligibility for another trial.
If the first payment after the free trial is successfully completed, paid subscription access will continue without interruption.
If the first payment after the free trial fails, is declined, is returned, cannot be completed, or otherwise remains unpaid after the payment processor reports the failure, QuorumKeeper™ may immediately restrict paid operational features. No payment grace period applies to the first payment after the free trial, regardless of whether the customer selected a credit card, debit card, ACH Direct Debit, or another supported payment method.
The billing owner may update the organization’s payment method or complete an outstanding payment through the available billing portal. Paid operational access may be restored after QuorumKeeper™ receives confirmation that the required payment has been successfully completed.
Failed Renewals for Existing Paid Subscribers
An organization becomes eligible for a renewal-payment grace period only after it has successfully completed at least one paid subscription invoice.
If a recurring renewal payment for an eligible existing paid subscription fails, QuorumKeeper™ will provide a grace period of seven calendar days beginning with the initial failed payment attempt. Paid operational access may continue during this grace period.
During the grace period, QuorumKeeper™ or its payment processor may retry the payment and may notify the billing owner to update the organization’s payment method or complete the outstanding payment. Additional payment attempts or failed retries do not restart or extend the seven-day grace period.
If the outstanding renewal payment is successfully completed during the grace period, paid operational access will continue without interruption and the payment-failure notice will be removed.
If the payment remains unpaid when the seven-day grace period expires, QuorumKeeper™ may restrict paid operational features, suspend the subscription, or cancel the subscription, subject to applicable law and the organization’s payment-processing status.
Unless fraud, abuse, security concerns, legal requirements, or another urgent risk requires broader action, an organization whose paid operational features have been restricted may continue to:
- sign in to its account;
- access billing and payment-management functions;
- review historical meeting records;
- access available attendance and quorum reports; and
- export available organization records.
The organization may not create, start, reopen, or operate meetings, upload rosters, record attendance, invite additional users, or use other paid operational features while payment restrictions remain in effect.
If the outstanding payment is successfully completed after access has been restricted, QuorumKeeper™ may automatically restore paid operational access. If the subscription has already been canceled or otherwise terminated by the payment processor, the organization may be required to begin a new subscription.
QuorumKeeper™ will not delete Organization Data solely because a payment fails. Organization data remains subject to the retention, suspension, termination, and deletion provisions of these Terms and the Privacy Policy.
6. Cancellation and Refunds
The billing owner may cancel the subscription through the available billing portal or by contacting QuorumKeeper™ Support if the billing portal is unavailable.
Cancellation generally takes effect at the end of the current trial or paid billing period:
- If you cancel during the trial, you will not be charged the first subscription fee.
- If you cancel during a paid billing period, access generally continues through the end of that paid period.
- Canceling does not automatically delete the organization’s account or records.
Except when required by law or expressly agreed by QuorumKeeper™ in writing, subscription fees are nonrefundable, and we do not provide refunds or credits for partial months, unused time, deactivated users, or unused features.
7. Organization Data and Privacy
“Organization Data” means information submitted to QuorumKeeper™ by or for an organization, including organization settings, user information, rosters, meeting information, attendance records, and quorum records.
You retain the rights you have in Organization Data. You grant QuorumKeeper™ a limited right to host, process, transmit, display, and use Organization Data as necessary to provide, secure, maintain, support, and improve the service and to comply with law.
QuorumKeeper™ may collect, generate, and use aggregated, anonymized, or de-identified information and usage statistics derived from use of the service for analytics, benchmarking, security, service improvement, operational reporting, and other lawful business purposes, provided that such information does not identify the organization or any individual.
The organization is responsible for:
- having the authority and lawful basis to collect, upload, and process Organization Data;
- providing any legally required notices;
- obtaining any legally required permissions or consents;
- responding appropriately to requests concerning individuals’ data; and
- ensuring the accuracy and lawfulness of information entered into QuorumKeeper™.
Do not upload Social Security numbers, complete payment-card information, financial-account credentials, protected health information, medical records, or other highly sensitive information that QuorumKeeper™ has not expressly agreed in writing to process.
The organization is responsible for maintaining appropriate administrative, physical, and technical safeguards for its users, devices, credentials, systems, and connections used to access QuorumKeeper™.
Our collection and handling of personal information are further described in the QuorumKeeper™ Privacy Policy, which will be made available at https://quorumkeeper.com/privacy.
8. Customer Representations and Warranties
The organization represents and warrants that: (a) it has authority to enter into these Terms and bind the organization; (b) it has all rights, permissions, consents, and lawful bases necessary to provide Organization Data and permit QuorumKeeper™ to process it as contemplated by these Terms; (c) its Organization Data and use of the service will not violate applicable law, governing documents, contracts, or third-party rights; and (d) it will not submit information prohibited by these Terms.
9. Data Retention and Export
Organizations should export or preserve records they are legally or operationally required to retain. QuorumKeeper™ is not the organization’s exclusive records-retention system unless we expressly agree otherwise in writing.
After a trial, subscription, or account ends, access to Organization Data may be limited. We may retain or delete data according to our Privacy Policy, documented retention practices, backup schedules, legitimate business needs, and legal obligations. We do not promise to retain Organization Data indefinitely after service ends. After any applicable retention period expires, QuorumKeeper™ may permanently delete Organization Data without further notice and will have no obligation to retain or recover copies, except as required by applicable law or expressly agreed in writing.
Before canceling or closing an account, the organization is responsible for exporting any information it wishes to retain using available service features.
10. Acceptable Use
You may not:
- use QuorumKeeper™ for unlawful, fraudulent, deceptive, or abusive activity;
- access another organization’s data without authorization;
- attempt to bypass authentication, authorization, subscription, or user limits;
- probe, scan, or test the service for vulnerabilities without written permission;
- interfere with the operation, integrity, or security of the service;
- upload malicious code;
- reverse engineer the service except where applicable law expressly permits it;
- use automated means to extract data at an unreasonable rate; or
- use QuorumKeeper™ in a manner that infringes or violates another person’s rights.
- use QuorumKeeper™ to develop, train, benchmark, support, or improve a competing product or service;
- use bots, scraping tools, artificial intelligence systems, machine-learning systems, or other automated means to access, extract, reproduce, or analyze the service, its interfaces, workflows, outputs, documentation, or data structures except as expressly authorized in writing;
- use QuorumKeeper™ content, interfaces, outputs, screenshots, documentation, or data structures to train or improve an artificial intelligence or machine-learning model; or
- use the service in violation of applicable export control, economic-sanctions, or trade laws.
We may investigate suspected violations and may restrict or suspend access when reasonably necessary to protect the service, its users, or others.
11. Suspension and Termination
We may suspend or terminate access if:
- fees remain unpaid;
- you materially violate these Terms;
- use of the service creates a security, legal, or operational risk;
- we are required to do so by law; or
- continued access could harm QuorumKeeper™, another customer, or another person.
- use of the service threatens the security, integrity, availability, reputation, legal compliance, or legitimate commercial interests of QuorumKeeper™ or the service.
When reasonable under the circumstances, we will provide notice and an opportunity to cure the issue. Immediate action may be taken for security incidents, fraud, unlawful conduct, or urgent harm.
You may stop using the service at any time. Ending use does not eliminate amounts already owed or provisions that by their nature should survive termination.
12. Intellectual Property
Except for Organization Data and any trademarks owned by the organization, all right, title, and interest in and to QuorumKeeper™, including its software, source code, object code, algorithms, workflows, methodologies, user interfaces, designs, functionality, analytics, documentation, branding, trademarks, trade secrets, and other service materials and intellectual property, are owned exclusively by Radiant Red LLC or its licensors and are protected by applicable intellectual-property laws. Subject to these Terms and payment of applicable fees, we grant you a limited, nonexclusive, nontransferable, revocable right to access and use QuorumKeeper™ for the organization’s internal business or governance purposes.
No ownership rights in QuorumKeeper™ are transferred to you.
You may not copy, modify, create derivative works from, sell, resell, sublicense, distribute, publish, disclose, or commercially exploit any portion of QuorumKeeper™ except as expressly permitted by these Terms. You may not access or use QuorumKeeper™ to create, support, benchmark, or improve a competing product or service.
QuorumKeeper™ may remove or disable access to content that it reasonably believes infringes intellectual-property rights and may suspend or terminate accounts of repeat infringers. Notices of claimed infringement must be sent to the contact listed in Section 24 and must include sufficient information to identify the protected work, the allegedly infringing material, the complaining party, and the basis for the claim.
13. Feedback
If you provide suggestions, ideas, recommendations, enhancement requests, or other feedback regarding QuorumKeeper™, you agree that QuorumKeeper™ may use, disclose, modify, and incorporate that feedback into its products and services without obligation to you. Providing feedback does not transfer ownership of Organization Data to QuorumKeeper™.
14. Third-Party Services
QuorumKeeper™ relies on third-party service providers for functions such as hosting, authentication, payment processing, and email delivery. Third-party services may experience outages or impose their own terms.
We are not responsible for third-party products or services outside our reasonable control. We remain responsible for our obligations under applicable law and our agreements with you.
15. Service Changes and Availability
We may add, change, or discontinue features as the service develops. We will provide reasonable notice if a material change substantially reduces core paid functionality, when practicable.
We do not guarantee that the service will always be uninterrupted or error-free. Maintenance, outages, internet failures, third-party service failures, and events outside our reasonable control may affect availability.
Features identified as beta, preview, test, or evaluation features may be changed or discontinued at any time and may be less reliable than generally available features.
16. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUORUMKEEPER™ IS PROVIDED “AS IS” AND “AS AVAILABLE.” RADIANT RED LLC DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
QUORUMKEEPER™ DOES NOT WARRANT THAT:
- THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE;
- ATTENDANCE OR QUORUM RESULTS WILL SATISFY ANY PARTICULAR LAW, BYLAW, POLICY, OR GOVERNING DOCUMENT;
- ORGANIZATION DATA WILL NEVER BE LOST; OR
- EVERY DEFECT OR THIRD-PARTY FAILURE WILL BE CORRECTED.
Some jurisdictions do not allow certain warranty disclaimers, so some of these disclaimers may not apply to you.
17. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RADIANT RED LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF RADIANT RED LLC ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
1. THE AMOUNTS PAID BY THE ORGANIZATION TO QUORUMKEEPER™ DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
2. $100.
These limitations apply regardless of whether the claim is based in contract, tort, negligence, strict liability, statute, or any other legal theory, even if Radiant Red LLC was advised of the possibility of the damages and even if a remedy fails of its essential purpose. For any claim arising from or relating to a free trial or other no-charge use, Radiant Red LLC’s aggregate liability will not exceed $50. These limitations do not apply where liability cannot legally be limited.
18. Indemnification
To the fullest extent permitted by law, the organization will defend, indemnify, and hold harmless Radiant Red LLC and its owners, officers, employees, contractors, and agents from third-party claims, losses, liabilities, damages, judgements, settlements, costs, and reasonable expenses, including attorneys’ fees arising from:
- Organization Data;
- the organization’s violation of law, governing documents, or another person’s rights;
- unauthorized or improper use of QuorumKeeper™ by the organization or its users; or
- the organization’s breach of these Terms.
19. Governing Law and Disputes
The parties should first attempt in good faith to resolve dispute, claim, or controversy arising out of relative to these Terms or the use of QuorumKeeper™ by providing written notice describing the issue and requested resolution.
The state and federal courts located in Harris County, Texas will have exclusive jurisdiction over any action or proceeding arising out of or relating to these Terms or QuorumKeeper™, and each party irrevocably submits to the personal jurisdiction of those courts and waives any objection based on venue or inconvenient forum.
Nothing in this section prevents either party from seeking temporary, preliminary, or emergency injunctive relief or other equitable remedies from a court of competent jurisdiction.
20. Changes to These Terms
We may update these Terms. The updated Terms will state a new effective date and version.
If a change is material, we will provide reasonable notice through the service, by email, or by another appropriate method. We may require renewed acceptance before continued use or before a subscription renews.
Continued use after updated Terms become effective constitutes acceptance when permitted by law. Changes do not retroactively alter rights or obligations that arose before the change became effective unless legally permitted and expressly stated.
21. Electronic Communications
You agree to receive electronic communications related to your account, organization access, security, billing, trial, subscription, and use of QuorumKeeper™.
Transactional and service communications are not marketing messages and may be necessary to provide the service. You are responsible for keeping your email address current.
22. General Terms
These Terms, the Privacy Policy, and any additional terms accepted at checkout constitute the agreement between you and Radiant Red LLC concerning QuorumKeeper™.
If a provision is unenforceable, the remaining provisions remain in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them as part of a merger, acquisition, financing, reorganization, or sale of assets.
Headings are for convenience only. The words “including” and “includes” mean “including without limitation.”
Sections that by their nature should survive termination will survive, including payment obligations, intellectual-property provisions, disclaimers, limitations of liability, indemnification, dispute provisions, and general terms.
23. Force Majeure
Neither party will be liable for delay or failure to perform caused by circumstances beyond its reasonable control, including natural disasters, severe weather, fire, war, terrorism, civil unrest, labor disputes, governmental actions, internet or telecommunications failures, utility failures, cyberattacks, denial-of-service attacks, or failures of hosting, payment-processing, authentication, email-delivery, or other third-party service providers. This section does not excuse payment obligations for services already provided.
24. Contact
Questions about these Terms or QuorumKeeper™ may be sent to:
Radiant Red LLC d/b/a QuorumKeeper™
5111 Chenevert Street
Houston, TX 77004
Email: support@quorumkeeper.com
Website: https://quorumkeeper.com